Synopsis The success of the literacy programmes largely depends on volunteer, the actual doer of literacy work at community level. The volunteer, in order to discharge his duties, has to perform a number of tasks both inside the centre and in community in performing this task he has to interact with a number of persons. In this process he has to face number of problems. The capacity of the volunteers in identification of problems and tackling them will have a say on their performance. Keeping this in view, an attempt was made to study the problems and performance of the volunteers working in literacy in 100-day programme.