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See where are your books
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If your question has no answer below
Frequently Asked Questions
Do you ship internationally?
Papercuris offers international shipping almost anywhere in the world with a few exceptions.
What is the return policy?
You can cancel an Paper Curis order before it ships from the "Your Orders" page of your account. Orders that have already been shipped cannot be canceled.
How to contact customer service?
You can contact customer service via contact us form or via email at [email protected]
How do I change my password?
To reset your paper Curis account password:
1. Click "Log In" at the top of Paper Curis and then click "Sign In".
2. Click the Forgotton your password? link below the Password field. Enter your email address in the window that appears. Click send Instructions.
Receive a password reset link to the email address you provided.
Where is my order?
As soon as your order is hipped, you will receive a confirmation email carrying a Tracking number of your pacage.
Can I cancel an order?
For an order, cancellation is only possible before it is shipped. Once the order is shipped, it is impossible to cancel the order. The customer will have to accept the parcel at the destination country.
Orders
When will I receive my order?
As soon as your order is ready to be shipped, you will receive a confirmation email carrying a Track Your pacage link. Clicking on this will take you through to Track and Trace service, where you can follow your order’s progress. At every step, we are working as quickly and safely as we can to fulfil our orders, but please contact our Customer Support team if you feel your delivery is unduly delayed. Our latest delivery estimates are here.
Can I change or amend an order?
You can update your order quantity, billing address, delivery address, payment method, and more on your orders that have not yet been shipped.
I’m having problems with my payment at checkout. Can you help?
In the event of payment issues at checkout, we recommend to contact us. or email us [email protected]
Shipping options
Standard worldwide shipping is free for all online orders over $60. You can upgrade your delivery method for a faster and/or more convenient experience for an additional charge. Shipping Options and timeframes available for the items in your order and for your location are presented during check-out.
Once you have placed an order, you can visit Order Status to get an estimate of the shipment and delivery timing of each item. Items ship as they become available. You also receive delivery timing of order in your order receipt email.
Faster Delivery Options
Standard Worldwide Free shipping Typically arrives 15-20 business days
Express shipping worldwide Typically arrives business days
Expedited shipping worldwide Typically arrives 10-12 business days
Business Days are Monday through Friday, excluding holidays
Delivery dates are not guaranteed. Sometimes the availability of the items in your
order may change while we are processing your order. In this event, you will
receive an email notifying you of a delay, and the remaining eligible items
in your order will be shipped as scheduled.
Delivery Times
We do our best to estimate delivery dates for your purchase.
The estimated date of delivery of your papercuris order and the cost of shipping depends on which Delivery Speed you select during Checkout, which factors in item availability, processing time, and transit time. Shipping times shown on papercuris reflect how long the shipment will take to arrive after it has left the warehouse/shipping facility.
Please note: You may receive your items on different days and in multiple boxes. When your items ship, you will receive a confirmation email with tracking information you can use to track them online.
Shipping & Returns
What is Free Worldwide Shipping?
details on free shipping
When will my order arrive?
Books can take different times to get to you, it really depends on the supplier for each book. Each books detail page will tell you when you should expect delivery for that book. The estimated delivery time we show on our product pages is based on the country we believe you are in. If you are delivering to another country, the estimated delivery timeframe will be different and once your book/s have been shipped they will normally be delivered within the time listed below.
Delivery times:
Ships Worldwide
Argentina15-20 business days
Australia10-15 business days
Belgium10-15 business days
Canada10-15 business days
Denmark10-15 business days
Egypt10-15 business days
France10-15 business days
Germany10-15 business days
Hong Kong10-15 business days
Ireland5-8 business days
Israel 9-12 business days
Italy10-15 business days
Japan10-15 business days
Malaysia20-25 business days
Netherlands5-10 business days
New Zealand15-20 business days
Norway10-15 business days
Portugal10-15 business days
Singapore9-12 business days
Spain5-10 business days
Sweden10-15 business days
Switzerland7-12 business days
Taiwan10-15 business days
Thailand15-20 business days
Turkey7-10 business days
United Arab Emirates7-10 business days
United Kingdom3-6 business days
United States5-8 business days
Rest of Europe15-25 business days
Rest of South America20-35 business days
Rest of The World20-30 business days
Payments & Promotions
What payment methods can I use?
You can use any of the following to pay for your Paper Curis orders.
Credit/debit cards (MasterCard, American Express, Discover, Visa)
PayPal
Wire Transfer
International Money orders
Unesco Coupons
How Do I Redeem a Promo Code?
To redeem a promotional code:
Add an item to the shopping cart.
On the Select a payment method page enter the promotion code in the Promotional Codes section exactly as specified. Select Apply. Don't add spaces before, inside of, or after the promotion code.
Proceed to check out. Verify that the promotion code was applied successfully by viewing the price on the final checkout page before placing your order.