Synopsis Communication is the central skill any manager can possess. It is the link between ideas and action. It is the process that generates profit. It is the emotional glue that binds humans together in relationships, personal and professional. To be without the ability to communicate is to be isolated from others in an organization, an industry or a society. To be skilled at it is to be at the heart of what makes enterprise, private and public, function successfully. This book focuses on the processes involved in management communication and concentrates on ways in which management students and entry-level managers can become more effective by becoming more knowledgeable and skilled as communicators.