Synopsis Training is a process of learning a sequence of programmed behavior. Development is a related process. It covers not only those activities which improve job performance but also those which bring about the development of the personality, help individuals progress towards maturity and actualization of their potential capacities. Besides knowledge, a manager requires a range of skills to effectively manage his work and achieve the desired goals. Academic and business circles have now identified the need for appropriate management education that imparts the requisite skills to job aspirants. Apart from the quantitative (technical) skills, most other qualitative (managerial) skills are essentially "soft-skills". When technical competence is not balanced with soft skills, communication often breaks down, negotiations are poor and project deadlines are missed and great ideas and talent wither away and get lost. Thus, developing these competencies by using the relevant soft skills training methods is the need of the hour. The book attempts to present the concept, importance and future outlook of soft skill and its training in organizations to the reader. It talks about self-awareness, empathy, social etiquettes, communication, creativity, leadership, negotiation skills and presentation skills. It covers various on-the-job training and off-the-job training methods implemented for soft skills training like simulation training, outbound training, brainstorming and assertiveness and confidence training. The book also discusses methods for measuring the returns of soft skills training using techniques like 360-degree feedback, behavioral objectives or assessment centers.