Contents: Preface. 1. Introduction. 2. Sociology of travel and tourism: a historical perspective. 3. Forms, functionalities and technology of tourism. 4. Contemporary tourism service industry and tourism product: an introduction. 5. Tourism economics. 6. Tourism: the psychological dimensions. 7. Role of human resource management in tourism. 8. Theory of statistical measurement in tourism. 9. State of tourism industry in India. 10. India’s tourism policy and action plan. 11. Reorienting tourism policy considerations in India. 12. Tourism transport management: select events and programmes. 13. Quality management in tourism: concepts, principles and systems standards. 14. Sustainable tourism certification and training: an overview. Bibliography. Index.